Customer Support Portal
Please consult the documentation provided with your software to address usage questions. If further assistance is needed, please contact Pharsight® technical support by e-mail, customer portal (preferred), phone, fax or post.
E-mail: support@pharsight.com
Phone/voice mail: +1-919-852-4620
Fax: +1-919-859-6871
Post:
Pharsight Corporation
5625 Dillard Drive, Suite 205
Cary, North Carolina 27518
For the most efficient service, please e-mail a complete description of the problem, including copies of input data, model file and instructions to WinNonlin, as well as the ASCII output, if applicable, detailing the error.
Licensing and Product Upgrades
For help getting a Pharsight software product installed and licensed, please refer to the online support resources found on our Licensing Home page - here.
If you can not find a solution to your particular problem there, please request assistance with Pharsight software licensing by e-mail or telephone:
E-mail: licensing@pharsight.com
For product upgrades, please contact Pharsight sales:
E-mail: sales@pharsight.com
Telephone: +1-888-708-7444 (from US only)
Fax: +1-973-828-0273
Product Information e-Mail List
The Product Information e-Mail List provides timely announcements of: product releases, training schedules, webinars and seminars, and other information of direct relevance to Pharsight product users and licensees. You can subscribe by e-mail.
Click here to subscribe.
You may unsubscribe at any time.